Personal Technical Support On-demand technical support whenever you need it. Our Ultimate Service Plan covers all 5 devices protected with your Trend Micro Maximum Security subscription. A Trend Micro technician can get remotely onto your PC and fix it for you.
No hassle, and no waiting. Speak with tech support any time, 365 days a year. Assistance with installing, configuring and using any of your Trend Micro products. Unlimited virus removal cases ($79.95 value). Unlimited security health checks ($64.95 value).
Home network support. Troubleshoot smartphones, tablets, printers and more. Assist with upgrading to Windows 10. Trend Micro's Ultimate Service Plan covers all devices included under a customer's license (up to a maximum of 5 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Service Plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment.
Support services are provided on a 'best efforts' basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.