. Broadxent V.92 PCI DI3652 Information in this document is subject to change without notice and does not represent a commitment on the part of Broadxent Ptd. Or Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the license agreement. Contents Before You Begin Package Contents.v Recording Model and Serial Numbers. V Checking System Requirements. V Document Conventions.vi 1 Installing Hardware About Your Modem.1-1 Installation Steps.1-2 Step 1: Prepare your computer.1-2 Step 2: Insert the modem card.1-3 Step 3: Connect to power supply.
4 Uninstalling Modem Drivers In Windows 98 SE/Me.4-1 In Windows 2000/XP.4-2 5 Modem Features Plug and Play.5-1 Faxes.5-1 Internet Access.5-1 Videoconferencing. 5-1 V.92 features. 5-2 V.44 Data Compression. 5-2 Quick Connect.5-2 PCM Upstream.5-2 Modem-On-Hold. B Troubleshooting Problems Installing Software.B-1 Resolving Hardware Conflicts.
B-2 Resolving Conflicts in Windows 98 SE/Me.B-2 Problems with Your Modem. B-3 Problems with Modem-On-Hold.B-5 Problems With Installing Creative Drivers.B-6. Before You Begin.
Before You Begin This section contains information you should know about before using this manual. Read the information carefully before proceeding further. Package. Broadxent V.92 PCI DI3652 card. Telephone cable Contents. Quick Start Leaflet.
CD-ROM containing drivers, applications, and PDF User’s Guide Recording Model Your modem card has a model number and a serial number. Document The following typographical conventions are used throughout this document. Conventions Note. This highlights additional or important information about a feature. This highlights proper usage of your product. Use this information to avoid risky situations. This warns you of possible hazards to yourself or your product, that may result in injury or damage.
Installing Hardware. Installing Hardware Jacks are one-hole connecting interfaces on your modem card. They allow you to About Your attach other devices to your card. Jacks are found on the rear panel of your Modem modem card.
The jacks on your modem card can be seen in Figure 1-1. Place the modem card in front of you as you go through.
Installation Steps Turn off your computer and all peripheral devices. Step 1: Prepare Touch a metal plate on your system to ground yourself and to discharge any your computer static electricity, and then unplug the power cord from the wall outlet. Press the power button on your system to discharge any residual electricity in the power supply. Align the modem card with the unused PCI slot and press the card gently but Step 2: Insert the firmly into the slot as shown in Figure 1-3.
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Modem card Secure the modem card with a screw. Fasten the modem card and bracket with a screw. Locate the most convenient telephone wall outlet. Step 4: Connect to If a telephone is already connected to it, unplug the telephone cable from the telephone line and wall outlet. Telephone Connect the telephone cable from a telephone to the Phone jack of the modem. Before using the modem, you need to connect your telephone line and telephone Notes on to the modem card.
Connecting the To ensure that your modem works properly, know that: telephone line. Your modem cannot be used on “party lines”, nor can it be used on toll or coin- and telephone operated lines. Installing Modem Drivers. When installing drivers from the installaton CD, you may see a message from Microsoft telling you that the drivers are not certified. If you do, you may choose to click the Continue Anyway button. Broadxent has tested these drivers on Windows XP, and they do not impair or destabilize your computer.
Testing Modem Drivers. Testing Modem Drivers Click Start - Settings - Control Panel. In Windows 98 Double-click the Modems icon. The Modems SE/Me Properties dialog box appears. Click the Diagnostics tab (Figure 3-1).
Click the COM port that has been assigned to your modem. Click the More Info button to display the response status of your modem. In Windows Double-click the Phone and Modem Options 2000 icon.
Click the Modems tab. Click Broadxent V.92 DI3652-1, and then click the Properties button. Click the Diagnostics tab.
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The Broadxent V.92 DI3652-1 Properties dialog box similar to Figure 3-2 appears. In Windows Double-click the Phone and Modem Options icon. Click the Modems tab. Click Broadxent V.92 DI3652-1, and then click the Properties button. The Broadxent V.92 DI3652-1 Properties dialog box appears. Click the Diagnostics tab (Figure 2-3), and then click the Query Modem button to display the response status of your modem.
Uninstalling Modem Drivers. Double-click the Add/Remove Programs icon. The Add/Remove SE/Me Programs Properties dialog box appears. Click the Install/Uninstall tab (Figure 4-1). Click Broadxent V.92 DI3652-1, and then click the Add/Remove button. When the Modem Uninstallation dialog box appears, click the Yes button.
2000/XP Double-click the Add or Remove Programs icon. Click the Change or Remove button (Figure 4-2). Click Broadxent V.92 DI3652-1, and then click the Change/Remove button. When the Modem Uninstallation dialog box appears, click the Yes button.
Turn off your computer and remove the modem card. Modem Features. Modem Features In addition to transferring data and accessing online information, your Broadxent modem has the following features: This feature allows you to install your modem easily, as it is automatically Plug and Play configured. Use your modem to send and receive fax documents. This feature also allows you. V.92 features Your Internet Service Provider (ISP) must be able to support the following V.92 features before you can use them.
V.44 Compression reduces the time it takes to load web pages, run web searches, V.44 Data and receive e-mail with new compression designed specifically for the Internet. Compression Quick Connect cuts dial-up time to as little as half, by learning how to connect to Quick Connect. Modem-On- Your Broadxent modem offers complete Modem-On-Hold support so you can pause your Internet connection while you answer incoming phone calls and while you Hold make outgoing phone calls. Since Modem-On-Hold also requires support from your Internet Service Provider (ISP), you may need to check with them to ensure that this feature is supported in your area. Using Modem-On- Hold If a call comes in while you are on the Internet, a Receiving a call dialog box similar to Figure 5-1 appears, asking you if you want to answer the call. Click the Answer Call button and answer the telephone call as you would.
Be sure that you are connected to the Internet. Making a call Click the Modem-On-Hold Utility icon at the bottom right Figure 5-4 hand corner of your screen (Figure 5-4). Click the Make Phone Call button. Figure 5-5 A dialog box similar to Figure 5-6 appears, telling you how much time left you have to make and complete your call.
Technical Specifications. Technical Specifications This appendix lists the general specifications of your modem. ❑ PCI specification compliant. Plug and Play ❑ Plug and Play resources. Figure A-1: Plug and Play Resource Information.
EPENDENT ESOURCE NFORMATION FUNCTIONS Choice 1 I/O Port: 3E8 to 3EF COM 3 IRQ: 3, 4, 5, 7, 9, 10, or 11 Choice 2. ❑ Data Features Integrated data, fax, and voice mail modem.
❑ 56,000/54,667/53,333/52,000/50,667/49,333/48,000/46,667/45,333/42,667/41,333/ 40,000/38,667/37,333/36,000/34,667/33,333/32,000 ❑ 33,600/31,200/28,800/26,400/24,000/21,600/19,200/16,800/14,400/ 12,000/9,600/ 7,200/4,800/2,400/1,200/300 bps data speeds. Due to line ❑ conditions and FCC Compatibility with the following data modem standards: regulations, your.
V.92, V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22, and V.21; Bell 212A data rate may be and 103. Troubleshooting. Troubleshooting This appendix provides tips and solutions for resolving some of the problems you might encounter with the Broadxent modem either during installation or normal use. The installation does not start automatically after the Broadxent V.92 PCI Problems Installation CD is inserted.
In the Properties dialog box, click the Settings tab and select Auto Insert Notification. Click the OK button to exit from the dialog box. Hardware conflicts may occur when two or more peripheral devices are set to use Resolving the same I/O address, IRQ line or DMA channel. Hardware To resolve conflicts in Windows 98 SE, Windows 2000, Windows Me or Windows XP, Conflicts. To run Device Manager: Resolving Conflicts Click Start - Settings - Control Panel. In Windows 2000/ Click the System icon. The System Properties dialog box appears.
Click the Hardware tab. Click the Device Manager button. Double-click Modem. Right-click the name of your modem. A menu appears.
Select the Properties option. The modem cannot connect to the Internet at 56,000 bps. This may be due to line conditions in your area. Due to FCC regulations and/or line conditions, it is not always possible to achieve the maximum data rate. To solve this problem: Try moving the telephone line away from any power source, monitor, printer or computer cable.
No dial tone when using the modem. The IRQ of the modem is either in conflict with another device or is mis-reported in Windows. To solve this problem: Many chipsets have IRQ routing drivers for Windows. If you have an internal modem, and these drivers do not work or do not exist on your system, insert the modem card into a different PCI slot. A Hardware Installation error message appears on a Windows XP operating Problems With system when a driver is being installed. Installing At the time of this product's release, Microsoft strongly encouraged companies to Modem submit their hardware solutions for certification. If a hardware device driver is not Drivers submitted for Microsoft certification, a warning message similar to the one below appears.